Privacy Policy

Effective Date: [Month Day, Year]

Last Updated: [Month Day, Year]

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Northpoint Austin, a Texas nonprofit corporation doing ministry as Northpoint Church and operating Northpoint Center (“Northpoint,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit forms, contact us, register for events, request care, inquire about venue services, or communicate with us by phone, email, or text message.

This Privacy Policy applies to:

• Northpoint Church communications
• Northpoint Center venue/customer communications
• Care follow-up communications
• Website inquiries, forms, registrations, and related interactions
  

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• name
• email address
• mobile phone number
• mailing address
• event or inquiry details
• volunteer or ministry interest information
• care or prayer request information
• other information you choose to provide through forms, emails, phone calls, or text messages

We may also collect certain non-personal or technical information automatically when you use our website, such as:

• IP address
• browser type
• device type
• pages visited
• referring website
• date and time of access

How We Use Information

We may use the information we collect to:

• respond to inquiries and requests
• communicate with you about church ministries, next steps, volunteer opportunities, scheduling, and support
• communicate with you about Northpoint Center tours, bookings, event logistics, and customer service
• follow up regarding care requests, prayer requests, benevolence coordination, counseling referrals, and related next steps
• provide customer support
• send text messages you have requested or consented to receive
• improve our website, communications, ministries, and services
• maintain internal records
• protect the security and integrity of our systems
• comply with legal obligations

Northpoint’s internal policies already emphasize that confidential data should be protected, shared on a need-to-know basis, and handled securely.

Text Messaging and SMS Communications

If you provide your mobile phone number, you may receive text messages from Northpoint Church or Northpoint Center related to:

• ministry conversations
• scheduling and follow-up
• volunteer coordination
• venue inquiries, tours, bookings, and event logistics
• care follow-up, prayer support, benevolence coordination, counseling referrals, and related next steps

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messaging at any time. Reply HELP for assistance.

Consent to receive text messages is not a condition of purchase or participation.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. RingCentral explicitly recommends including this type of statement in the policy.

How We Share Information

We do not sell your personal information.

We may share your information only in the following limited circumstances:

• with service providers or platforms that help us operate our website, forms, communications, scheduling, event management, or messaging systems
• with ministry or staff personnel who need the information to respond appropriately
• when required by law, court order, legal process, or government request
• when necessary to protect the rights, safety, or property of Northpoint, our staff, or others

If we use vendors or software providers to facilitate communications, forms, scheduling, or messaging, those providers may process information on our behalf only as needed to provide the service.

Again, mobile opt-in data and text messaging consent will not be shared with third parties or affiliates for marketing purposes.

Consent and Message Types

Depending on how you interact with us, we may communicate with you by text message on a conversational or informational basis. RingCentral’s current guidance distinguishes conversational and informational messaging and ties them to different consent standards.

You may opt in to receive text messages by:

• texting us first
• submitting a website form
• giving verbal consent in person or by phone
• giving written consent by form, registration, or other documented method

We may retain records of consent where appropriate.

Website Forms and Contact Requests

When you submit a form on our website, you may be asked to provide contact information and details relevant to your request. If a form includes SMS consent, that consent checkbox should be optional and unchecked by default under RingCentral’s current guidance.

Information submitted through forms may be used to:

• respond to your request
• provide the service or follow-up you requested
• communicate with you regarding church, venue, or care-related matters
• maintain internal records and operational follow-up

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behavior, and enhance user experience. These technologies may collect technical and usage information such as browser type, pages visited, and time spent on the site.

You may adjust your browser settings to limit or disable cookies, though some website functionality may be affected.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no website, platform, or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

Northpoint’s employee guidance already calls for strong passwords, multifactor authentication, approved storage locations, need-to-know sharing, and immediate reporting of suspected breaches.

Data Retention

We retain personal information only as long as reasonably necessary for ministry, operational, legal, security, or recordkeeping purposes, unless a longer retention period is required by law.

Children’s Privacy

Our website and communications are not directed primarily to children under 13 without parent or guardian involvement. If we learn that we have collected personal information from a child in a manner inconsistent with applicable law, we will take reasonable steps to delete it.

External Links

Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review their privacy policies separately.

Your Choices

You may:

• opt out of SMS by replying STOP
• request help by replying HELP
• unsubscribe from marketing-style emails, if applicable, using the unsubscribe link
• contact us to update or correct your personal information

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Northpoint Church

10860 East Crystal Falls Pkwy

Building 10

Leander, TX  78641

northpoint@npaustin.com

737-777-3555

https://www.npaustin.com/

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or communications after changes are posted constitutes acceptance of the revised policy.

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